AI Sales Agents for Lead Qualification & Follow-Up
Most deals are lost in the gap between enquiry and first human conversation. An AI sales agent closes that gap — responding immediately, qualifying properly and keeping follow-up alive until your team steps in.
The problem this solves
Sales teams are stretched across too many leads. The strongest ones wait, the weakest ones absorb time, and follow-up stops after the second attempt.
- Slow first response on inbound enquiries
- No consistent qualification standard across the team
- Follow-up that stops long before the buying decision
- Pipeline data that reflects effort, not reality
What Sentrum builds
An agent that owns the first mile of your sales process and hands over a qualified, documented opportunity.
- Instant first response across your enquiry channels
- Qualification logic based on how your team actually decides
- Product and pricing answers grounded on approved content
- Meeting booking into your team's calendars
- Multi-step follow-up until a reply or opt-out
- Clean handover with a summary and next step
Key capabilities
Instant response
Every enquiry answered within seconds, on any channel.
Intent qualification
Requirement, urgency and fit captured in conversation.
Product questions
Accurate answers from your approved material.
Meeting booking
Calls scheduled directly into the right calendar.
Persistent follow-up
Sequenced nudges that stop the moment someone replies.
Sales handover
Context-rich handoff so no one repeats questions.
How it works
Illustrative flow — the exact steps are shaped around your process.
- 01Lead arrives
- 02Instant reply
- 03Questions answered
- 04Intent qualified
- 05Meeting booked
- 06CRM updated
- 07Sales team notified
Business use cases
Inbound lead response
Speed-to-lead without adding headcount.
Campaign lead handling
Paid-campaign leads worked immediately.
Quote follow-up
Open quotes chased on a defined cadence.
Reactivation of old leads
Dormant enquiries reopened at scale.
Event and exhibition leads
Lists qualified within hours, not weeks.
Distributor and dealer enquiries
Routed to the right territory owner.
Integrations
Connect your existing CRM, communication tools, business systems and APIs. We confirm the exact integration list for your stack during scoping — we do not assume it.
Implementation process
Discovery
We map the process, the systems involved and what a good outcome looks like.
Scope & design
We agree the first use case, the rules, the handover points and the measures.
Build & integrate
We build the system and connect it to your existing tools in a test environment.
Pilot
We run it on real volume with your team watching, and correct what needs correcting.
Go live
The workflow runs in production with logging, alerts and reporting in place.
Improve
We review real usage, close gaps and extend to the next process.
Explore what we can build
Tell us about the process you want to improve and we will show you how it could work in your business — with the systems you already use.
Frequently asked questions
Related solutions
Sales Automation
Automate the pipeline behind the agent.
AI Lead Generation
Fill the top of the funnel.
WhatsApp AI Agent
The same agent where buyers chat.
Get your AI automation roadmap
A short conversation about your process, and a clear view of what can be automated first.
